Vineet Polyfab Pvt. Ltd. & Anr Vs Union of India & Ors

Date: September 18, 2025

Court: High Court
Bench: Gujarat
Type: Special Civil Application
Judge(s)/Member(s): BHARGAV D. KARIA, PRANAV TRIVEDI

Subject Matter

Department Liable To Pay Interest on Delayed GST Refund Caused by Technical Glitch

IGST RefundRefund

Summary

The petitioner, a taxpayer engaged in the export of Polyester draw texturised yarn, filed a petition seeking a refund of ₹7,53,469/- of Integrated Goods and Services Tax (IGST) paid on five Shipping Bills. The refund, which should have been automatically processed, was denied by the system because the GSTN Integration status report was showing a success code of 'SB000', but the eligible scroll amount transmitted from GSTN was '0', indicating a technical glitch.

After the High Court expressed its displeasure with the department's inaction, the Principal Commissioner directed the manual processing of the IGST refund, which was subsequently sanctioned. However, the respondent authorities refused to pay interest on the delayed refund under Section 56 of the GST Act. The department initially tried to assign fault to the petitioner for allegedly filing inaccurate GST returns, but their own affidavit later clarified that the refund was pending due to a technical glitch and not any fault of the petitioner, as the petitioner had received refunds for all other shipments.

The High Court allowed the petition and directed the respondent authorities to pay interest on the delayed refund in accordance with Section 56 of the GST Act within 12 weeks.

  1. Mandatory Interest: The court held that Section 56 of the GST Act is a mandatory provision. Interest is compensatory in nature and must be paid if the refund is not granted within 60 days from the date of filing the refund application (which, in the case of exports, is the date of filing the Shipping Bills).

  2. Technical Glitch is No Excuse: Based on the department's own admission on oath that the delay was due to a "technical glitch" and not the petitioner's fault (as evidenced by the manual grant of the refund), the department cannot avoid the statutory liability to pay interest for the delay.

  3. Precedent: The court cited the Supreme Court's judgment in Ranbaxi Laboratories Ltd. vs. Union of India (in the context of the pari materia Section 11BB of the Central Excise Act, 1944), confirming that interest becomes payable on the expiry of the statutory period if the amount claimed is not refunded.

FULL TEXT OF THE JUDGMENT/ORDER OF GUJARAT HIGH COURT

Heard learned advocate Ms. Himanshi Patwa for learned advocate Mr. Anandodaya Mishra for the petitioner, learned advocate Mr. Parth Mehta for learned Senior Standing Counsel Mr. Ankit Shah for respondent No.1, learned Senior Standing Counsel Mr. C.B.Gupta for respondent Nos. 2 and 3 and learned Assistant Government Pleader Ms. Shrunjal Shah for respondent Nos. 4 and 5.

2. Rule returnable forthwith. Learned advocates for the respondents waive service of notice of rule.

3. Learned advocate Ms. Himanshi Patwa for the petitioner, at the outset, submitted that after filing of the petition before this Court, the respondent-authorities have sanctioned the refund pursuant to the refund claim made by the petitioner, however, no interest is awarded to the petitioner as per the provision of section 56 of the Central/State Goods and Service Tax Act, 2017 (for short ‘the GST Act’). It was prayed by learned advocate for the petitioner to direct the respondent-authority to pay interest as per the provisions of the Act.

4. Brief facts of the case are as under:

4.1  The petitioner filed 05 Shipping Bills of Polyester draw texturised yarn at Hazira Port, details of which are as under:

Sr
N
o
SB No.SB DateInvoice No.Invoice ValueIGST AmountIGST Payment StatusError Code
1184300 302.03.202 0VPO11650 VPO116511161357


1064450

139362


0

IGST Paid


LUT

SB000 SB000
2187253 203.03.202 0VPO11684
VPO11685
VPO11686
1147092


505316

560519

137650 6037 0IGST paid IGST Paid LUTSB000 SB000 SB000
3190268


3

04.03.202


0

VPO11729


VPO117230

582915 17246770 206960LUT IGST PaidSB000


SB000

4205974 811.03.202 0VPO11916
VPO11917
VPO11918
870252 941188 401212104430


0

0

IGST Paid


LUT LUT

SB000 SB000


SB000

5211068 113.03.202 0VPO11983 VPO11984870252 1342400104430


0

IGST Paid LUTSB000 SB000


4.2 The petitioner paid IGST amount of Rs. 7,53,469/- for which, no refund was sanctioned by the system on filing of the Shipping Bills. The reason for not granting the refund by the system was that the GSTN Integration status report of ICES System was showing the response code as SB000 which was normally a success code in IGST integration and no window was provided to rectify the error code SB000 at Hazira Port. As the petitioner was entitled to the refund of the IGST paid on the export, in view of the incorrect code, the scroll amount pertaining to the petitioner was showing ‘NIL’ which was transmited from GSTIN and therefore, such data transmitted from GSTIN was not reflected properly.

4.3 It is the case of the respondents that several efforts were made to resolve the issue by writing letters to the DG Systems and Saksham Seva Help Desk but no fruitful result was received and written request of the petitioner was rejected by the concerned State GST Authority citing the reason that as per ICE-GATE Help Desk the petitioner had to contact the local customs and proceed for scroll generation as GST scroll status was ready. It is also case of the Department that efforts were made to give supplementary IGST for the Shipping Bills however, the system did not permit the same.

4.5 The petitioner therefore, filed Special Civil Application Nos. 20200/2022 and 17726/2024 before this Court for refund of the IGST amount of Rs. 7,53,469/-.

5. This petition was heard on 18.06.2025 and on showing our displeasure on inaction of the department in granting refund to the petitioner though the petitioner is eligible for such refund, learned counsel Mr. Gupta requested the respondent-Department to resolve the issue at the earliest.

6. As a result of such a request made by learned advocate Mr. Gupta, the Principal    Commissioner, Ahmedabad approved for manual processing of IGST refund on 23.06.2025 as all the possible efforts to process the refund online had failed.

7. We appreciate the efforts made by learned advocate Mr. C. B. Gupta requesting the respondent-Department to resolve such issue as there was no fault on part of the petitioner to claim the refund.

8. However, it also appears that the respondent-authority did not grant the interest on the delayed payment of refund to the petitioner on the ground of finding fault of the petitioner in filing the 05 Shipping Bills and errors were also found while filing GSTR, however without there being any material to show on record what mistake was committed by the petitioner, the respondent-authority has failed to show that how the petitioner has not filed accurately the GST return in the Shipping Bills which has led to non-processing of the refund claim.

9. On the contrary, in the affidavit filed on behalf of the respondent affirmed on 28.08.2025, it is averred as under:

“5. That, normally all the Integrated Goods and Services Tax (IGST) Refunds are processed automatically in the Indian Customs  Electronic Data Interchange System (ICES) as per following procedure:

“That processing of the refund of Integrated Goods and Service Tax (IGST) paid at the time of export of goods is automated. Customs Electronic Data Interchange (EDI) System has an inbuilt mechanism to automatically grant refund of IGST after validating the Shipping Bill details available in Indian Customs EDI System (ICES) against the Goods and Services Tax Return details/data transmitted by the common portal of Goods and Services Tax (Goods and Services Tax Network-GSTN). If the necessary matching is successful, ICES processes the claim for refund of IGST and the amount of IGST paid in respect of Shipping Bill or Bill of Export gets electronically credited to the exporter’s bank account registered with the Customs Department.’

6. That, in the present case, GSTN Integration status report of ICES System is showing the response code as SB000 (normally a success code in IGST integration) and no window has been provided to rectify the error code SBOOO at Customs Hazira Port. The eligible scroll amount as received from GSTN is ‘0’ therefore, the total scroll amount pertaining to the exporter in the instant case is showing Nil. This shows that the data transmitted from GSTN is not reflected properly. It has been categorically mentioned in the Order-in-original dated 08.07.2025 that the said refund was pending due to technical glitch.

7. That, the petitioner has received IGST refunds for all the other shipments by following procedure as mentioned above. Hence, the IGST refund procedure is system automated. Also it is to note that the responsibility has been cast upon the exporters to accurately file GST Returns and Shipping Bill, failure to do so leads to non-processing of refund claims. The IGST cannot be held up by the department unless there is an alert on the exporter. It is just the procedure which has been mentioned in the said order and it is same for all exporters. Moreover, if the department holds that the petitioner is at fault, then the refund of IGST would not have been given manually.”

10. In view of the averments made on oath on behalf of respondent Nos. 2 and 3, it is clear that there was no fault on the part of the petitioner for submitting the Shipping Bills but there was a technical glitch in the system which has resulted into delayed payment of refund as the Commissioner was required to direct for manual processing to issue the refund after filing of this petition.

11. Section 56 of the GST Act reads as under:

“Interest on delayed refunds

56. If any tax ordered to be refunded under sub-section (5) of section 54 to any applicant is   not refunded within sixty days from the date of receipt of application under sub-section

(1) of that section, interest at such rate not exceeding six per cent as may be specified in the notification issued by the Government  on  the recommendations of the Council shall be payable in respect of such refund from the date immediately after the expiry of sixty days from the date of receipt of application under the said sub-section till the date of refund of such tax:

Provided that where any claim of refund arises from an order passed by an adjudicating authority or Appellate Authority or Appellate Tribunal or court which has attained finality and the same is not refunded within sixty days from the date of receipt of application filed consequent to such order, interest at such rate not exceeding nine per cent as may be notified by the Government on the recommendations of the Council shall be payable in respect of such refund from the date immediately after the expiry of sixty days from the date of receipt of application till the date of refund.

Explanation:- For the purposes of this section, where any order of refund is made by an Appellate Authority, Appellate Tribunal or any court against an order of the proper officer under sub-section (5) of section 54, the order passed by the Appellate Authority, Appellate Tribunal or by the court shall be deemed to be an order passed under the said sub-section (5).”

12. The said provision of section 56 of the GST Act clearly provides that when the tax payer is not granted the refund as per the provision of section 54(5) of the GST Act within 60 days from the date of receipt of the refund application, which in the facts of the case is the date of filing of the Shipping Bills, interest is required to be paid to the tax payer-assessee. Provision of section 56 of the GST Act is a mandatory provision and the interest which is required to be paid under section 56 is compensatory in nature for delayed payment of refund which otherwise is not in dispute. Therefore, the respondents are required to pay the interest as per the provision of section 56 of the GST Act on the delayed payment of refund. The Hon’ble Supreme Court in case of Ranbaxi Laboratories Ltd vs. Union of India reported in 2011 (275) E.L.T. 3 (SC) in context of section 11BB of the Central Excise Act, 1944 which is peri materia to section 56 of the GST Act has observed as under:

“9. It is manifest from the afore-extracted provisions that Section 11BB of the Act comes into play only after an order for under Section that in case any duty paid is found refundable and if the duty is not refunded within a period of three months from the date of receipt of the application to be submitted under sub-section (1) of Section 11B of the Act, then the applicant shall be paid interest at such rate, as may be fixed by the Central Government, on expiry of a period of three months from the date of receipt of    the    application.  Them Explanation appearing below Proviso to Section 11BB introduces a deeming fiction that where the order for refund of duty is not made by the Assistant Commissioner of Central Excise or Deputy Commissioner of Central Excise but by an Appellate Authority or the Court, then for the purpose of this Section the order made by such higher Appellate Authority or by the Court shall be deemed to be an order made under sub-section (2) of Section 11B of the Act. It is clear that the Explanation has nothing to do with the postponement of the date from which interest becomes payable under Section 11BB of the Act. Manifestly,  interest under Section 11BB of the Act becomes payable, if on an expiry of a period of three months from the date of receipt of the application for refund, the amount claimed is still not refunded. Thus,  the only interpretation of Section 11BB that can be arrived at is that interest under the said Section becomes payable on the expiry of a period of three months from the date of receipt of the application under sub-section (1) of Section 11B of the Act and that the said Explanation does not have any bearing or connection with the date from which interest under Section 11BB of the Act becomes payable.”

13. This Court also in case of Panji Engineering Pvt. Ltd vs. Union of India reported in 2023 (78) G.S.T.L. 214 (Guj.) following the aforesaid decision has directed the respondent-authority to grant interest on the delayed refund as per the provisions of law.

14. In view of the foregoing reasons, the petition succeeds and is accordingly allowed by directing the respondent Nos. 2 and 3 to grant the interest on the delayed refund to the petitioners during pendency of this petition in accordance with law within a period of 12 weeks from the date of receipt of copy of this order. Rule is made absolute.